Job Description

A Leading Distribution Company located in Union County, New Jersey is searching for a Customer Service Representative who will handle the following responsibilities:
  
  • Serve as the first point of contact for new and existing customers through our communication channels, including email and phone
  • Quickly and accurately answer customer questions as well as solve problems related to purchases, shipping, and other issues
  • Understand the technology, ordering, shipping & logistics experience inside and out to serve as a knowledge base for customers and future team members
  • Assist customers, and Team members with inquiries or issues concerning orders.
  • Analyze, review, and process customer's request for return authorization
  • Critical thinking to drive for solutions to issues in order to not lose the sale
  • Communicate customer feedback to appropriate Team members
  • Gain cross-functional experience in sales, events, marketing, and other customer-facing functions as desired
  • Additional tasks as required
  
Qualified Candidates for the Administrative Assistant role should possess:
  
  • A Bachelor's degree a plus
  • 1+ years of experience
  • Knowledge of Microsoft Office applications, Excel and Word
  • Excellent written and verbal communication skills
  
The total compensation range for the Staff Accountant role is from $35,000 to $40,000 with a competitive benefits package. If you are interested in this excellent opportunity (and/or others similar to it) please forward your resume to careers@nauticusgroup.com and/or call us at (973) 921-9777. Ref.  # 152012. Visit our website at www.nauticusgroup.com to learn more about Nauticus Group and to view more job postings.

Application Instructions

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