Job Description

A Prominent Manufacturing Firm located in Essex County, New Jersey is searching for a Collections Specialist with responsibilities as follows:

 

  • Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Review AR aging to ensure minimal past due balances.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Accountable for reducing delinquency for assigned accounts.
  • Cash application and credit card processing.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establish and maintain effective working relationships with sales.
  • High volume phone calls to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service
  • Internal and External customer interface
  • Meet defined department goals and activity metrics

 

Qualified candidates for the Collections Specialist role should possess:

 

  • An Associate Degree a plus
  • 5 years High Volume corporate collections experience.
  • Strong attention to detail, goal oriented, proactive& motivated
  • Strong proficiency with MS Excel

 

The total compensation range for this Collections Specialist opportunity is $40,000 to $45,000 with excellent benefits.  If you are interested in this excellent opportunity (and/or others similar to it) please forward your resume to careers@nauticusgroup.com and/or call us at (973) 921-9777. Ref.  # MO06CC1Q30H. Visit our website at www.nauticusgroup.com to learn more about Nauticus Group and to view more job postings.

Application Instructions

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