Job Description

An International Services Company located in Bergen County, New Jersey is searching for a Collections Associate who will have the following responsibilities:
  • Make outbound calls to a portfolio of clients with outstanding balances and collect payments; achieve established budget quota and recovery percentage goals
  • Respond promptly to client inquiries according to level of urgency properly recording detail of actions taken.
  • Verify accuracy of charges in portfolio accounts, research inconsistencies and making any necessary corrections.
  • Maintain accuracy of resident personal demographic and confidential information (i.e. names, addresses, DOB, social security numbers, etc.); ensure compliance with any/all applicable contract terms, company policies and/or state/federal laws.
  • Review and resolve disputes regarding information contained in resident portfolios.
  • Prepare documents, letters, and other communication materials for internal and external distribution; types and spellchecks documents, complies with statutory notice periods and any relevant document retention policies.
Qualified candidates for the Collections Associate role should possess:
  • An Associate Degree a plus
  • Excellent communication skills
  • 3+ years of experience
  • Experience with Microsoft Word and Excel
The total compensation range for this opportunity is $40,000 to $50,000 with excellent benefits.  If you are interested in this excellent opportunity (and/or others similar to it) please forward your resume to and/or call us at (973) 921-9777. Ref.  #07018. Visit our website at to learn more about Nauticus Group and to view more job postings.

Application Instructions

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